Shrek taught us that ogres are like onions, but what he forgot to mention is that your customer support strategy is also a lot like an onion: there should be
Category: Design
Your people are not your products. They’re the geniuses behind your product. True, sometimes the products themselves are amazing, like Apple iPhones or Nike sneakers. But here’s a secret: The
You and I both know a simple truth—the success of a project depends heavily on the client. Problematic projects often result not from personality clashes, but rather from poor communication.
In the creative industry, it’s helpful to know what you’re passionate about and what resources can help you in your work. Do some research to find free resources, such as
After significant performance optimizations to the YARPP—Yet Another Related Posts Plugin, we’re thrilled to announce that YARPP has officially been removed from our “not recommended” plugins list and is now
Do you want to optimize your WordPress website for local search? If so, you’re in the right place! Local search engine optimization (SEO) is one of the best ways for
As designers and developers, our jobs get a lot easier when we receive clear and organized feedback. One-word answers and vague critiques are kryptonite to the design and development process.
Great leaders want their teams to feel supported and heard, because when your employees feel respected, they’re more likely to stick around. No business wants to lose their best and
There’s no getting away from the fact that storytelling has become a pretty trendy buzzword, especially when it comes to marketing. But unlike many buzzwords, it’s unlikely this one will
A new motto I’ve adopted as a freelance service provider is to give my clients “the Disney experience.” I’m all about delivering great results in ways that make my clients